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Privacy policyTerms of serviceCookie policyData processing policyRefund policyAI usage policyReview policy

Gevu policies

Public policies for platform use, data handling, and billing. Each policy below shows its own last-updated date.

Privacy policy

We collect and process data required to deliver cleaning operations software, including account details, scheduling records, task evidence, incident data, and billing metadata. Data is used only for service delivery, security, support, and legal compliance. Read the full Privacy Policy →

Terms of service

The Service is for business use only. Customers are responsible for lawful use, user access management, data accuracy, and independent backups. Subscriptions renew by selected interval. Billing disputes must be raised within 30 days. The Service is provided “as-is” with no warranty. Our liability is capped at the greater of the fees paid in the preceding three months or £100. Card payments you take from your own clients run through Stripe under Stripe’s own terms. AI-generated content is the user’s sole responsibility. Read the full Terms →

Cookie policy

Essential cookies and storage keep you signed in and the platform working. Analytics and session replay run only if you accept them, and you can change your choice at any time from the Cookie Policy. Blocking essential cookies may prevent login and core workflows from working. Read the full Cookie Policy →

Data processing policy

Customers are typically the controller of their operational data; Gevu acts as processor. We apply role-based access, auditing, and transport security, and use sub-processors under data processing terms, with 30 days’ notice before adding a new one. Read the full Data Processing Policy →

Refund policy

Some plans include a free trial; if you gave payment details, billing starts automatically when it ends unless you cancel first. Paid subscriptions are billed in advance by interval. Cancellations stop future renewals; already billed periods are generally non-refundable except verified billing error adjustments. Read the full Refund Policy →

AI usage policy

AI-assisted features (RAMS generation, quote drafting, SDS parsing, CRM research, marketing copy, policy translation, insights and our website chat) are powered by Google Gemini; the optional AI phone receptionist uses Retell AI. AI always says it is AI when it talks to people. AI outputs are provided “as-is” with no warranty of accuracy. Users must review all AI-generated content before use. Seawolf Facilities Services Ltd accepts no liability for reliance on AI output without human verification. AI-generated safety documents must be reviewed by a competent person before worksite application. Read the full AI usage policy →

Review policy

New reviews in the Services Directory require email confirmation. Some older reviews show a contact recorded under an earlier process, which did not confirm the reviewer’s identity. Every checked review is published, good or bad, and never edited or paid for. We remove only reviews that break the rules, such as fake, incentivised or abusive ones, and keep a record of why. Read the full Review Policy →

Gevu

One platform for schedules, compliance, workforce and billing, built for professional cleaning operations.

custodia@seawolfservices.co.uk

Gevu is a trading name of Seawolf Facilities Services Ltd
Reg. no. 15028189, England & Wales

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